Welcome to our annual report about key trends in the nonprofit technology sector.
The past year has been a period of transition and adaptation for nonprofits, as organizations have navigated a rapidly changing landscape of data, technology, and talent. Despite the challenges, nonprofits are now looking forward and thinking strategically about how to best leverage technology to achieve their goals.
In this guide, we'll take a closer look at the key trends shaping the nonprofit sector in 2023, including:
Data
Nonprofits are shifting their focus from collecting as much data as possible to curating high-quality data that is relevant to their missions and goals. Privacy and security continue to be top priorities for organizations as they navigate the rapidly changing data landscape.
Technology
The technology world continues to evolve at a rapid pace. Adoption of Microsoft is accelerating. Salesforce is making changes to staffing and the structure of how it is supporting nonprofits. Nonprofits are taking a more deliberate approach to how they plan and implement technology. Instead of focusing solely on CRM systems, organizations are now building out technology ecosystems that can support their strategic goals.
People
All organizations, commercial and nonprofits, are depending on a highly skilled workforce. With the market for talent in flux, nonprofits are looking for ways to attract and retain top talent while also putting in place processes and systems that can help them withstand changes in the workforce. We are partnering with organizations to help them get the most out of their talent and developing processes that weather staff transitions.
AI
The pace of AI innovation is rapidly increasing. With the latest generations of AI tools becoming more sophisticated and impressive, it’s time for nonprofits to start investigating its capabilities.